Privacy Policy
Smooth Sailing Japan processes business contact information and proposal materials to provide commercial decision-support products and services.
Information we may collect
- Business contact information such as name, company, business email, country and website
- Information you submit about a Japan market-entry proposal, Japanese candidate company and commercial terms
- Documents you choose to provide, such as proposals, email threads, term sheets or draft agreements
- Transaction metadata received from payment providers
- Basic technical and security logs generated when the website is accessed
How we use information
- To provide the requested guide, assessment or support
- To communicate about orders, payments, intake, delivery and support
- To prevent fraud, maintain records and comply with applicable obligations
- To improve internal research and operating processes using appropriately limited information
Service providers
We may use service providers for website hosting, email, payment processing, file storage and other business operations. We share only the information reasonably necessary for those functions.
Cross-border processing
Because Smooth Sailing Japan serves overseas manufacturers and may use international service providers, business information can be processed in countries other than the country where it was submitted, subject to the applicable provider terms and safeguards.
Retention
Information is retained for as long as reasonably necessary for service delivery, support, recordkeeping, dispute handling and applicable legal or accounting requirements.