Privacy Policy
Smooth Sailing Japan processes business information to provide Japan market-entry decision support, market development, execution coordination and related products and services.
Information we may collect
- Business contact information such as name, company, business email, country and website
- Information about your brand, products, Japan plans, current partners, target channels, pricing, MOQ, lead time, manufacturing or supply context
- Commercial, technical or operational materials you choose to provide, including proposals, email threads, term sheets, product documents, sales materials or exhibition information
- Information submitted through service intake forms, execution inquiries or support requests
- Transaction metadata received from payment providers
- Basic technical and security logs generated when the website is accessed
How we use information
- To provide the requested Guide, Assessment, Second Opinion, Japan Market Development, Trade Show, Advisory or execution-related service
- To evaluate fit, prepare proposals and coordinate agreed Japan-side work
- To communicate about inquiries, orders, payments, intake, delivery, meetings and support
- To coordinate relevant service providers or specialists where required for an agreed engagement
- To prevent fraud, maintain records and comply with applicable obligations
- To improve internal research and operating processes using appropriately limited information
Service providers and specialists
We may use service providers for website hosting, email, payment processing, file storage, forms and other business operations. Where an engagement requires specialist or local execution support, relevant information may also be shared with a selected contractor or professional adviser to the extent reasonably necessary for the agreed work. We do not sell client information to advertisers.
Cross-border processing
Because Smooth Sailing Japan serves overseas manufacturers and may use international service providers, business information can be processed in countries other than the country where it was submitted, subject to the applicable provider terms and safeguards.
Retention
Information is retained for as long as reasonably necessary for service delivery, proposal and project administration, support, recordkeeping, dispute handling and applicable legal or accounting requirements. Retention periods may differ by data type and engagement.
Contact
Privacy inquiries: hello@smoothsailingjapan.com